Engineering Assistant/Administrative Assistant (San Antonio, TX)

Job Responsibilities:

Performs miscellaneous clerical duties of a general nature, which may include, but are not limited to the following:

• Maintains informational/activity tracking logs

• Maintains files

• Handles customer calls and routes messages appropriately, as may be required

• Develops reports, documents, graphs, etc.

• Uses various systems and databases to check status and/or resolve issues with service orders and trouble tickets; follows through to ensure issues are resolved

• Provides public utilities, municipalities and government agencies with record information related to the design of public improvement projects
Skills Required:
  • 3+ years of Administrative Assistant/Office Management experience
  • Must have strong background in Microsoft Office
  • Excel spreadsheet experience is mandatory
This is a long-term contract position that pays $20.00/hr and is a 40-hour work week.
8:00 a.m. – 5:00 p.m., Monday – Friday.
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Business Development Representative (Denver, CO)

Job Responsibilities:
Looking for a talented and competitive business development representative with a strong entrepreneurial mindset. Though you will receive inbound leads, you will also be responsible for outbound efforts to help build and support pipeline goals. In your role, you will develop and nurture your leads in support of pipeline for the field sales organization.
  • Understand inbound marketing best practices and how to leverage to create and optimize your prospecting efforts
  • Not afraid to get on the phone, send emails, and know how to sell socially (LinkedIn, Twitter, etc.)
  • Ability to conceptualize and craft compelling outreach initiates to improve your conversion metrics
  • Tech, research, and data savvy.
  • Identify and gain new business through a sustained program of cold calling, emailing and following up referrals/leads and keeping abreast of competitor's sales strategies 
  • Qualify inbound leads
  • Generate & qualify outbound leads
    • Work with sales team on strategic and named accounts
    • Work with the marketing on lead generation campaigns within specified market segments. 
  • Play a lead role in “social selling” techniques and providing information at critical stages in the sales process.
  • Understand the customer's objectives, buying criteria and decision making processes and forming long term business partnerships
  • Resolves issues independently and proactively
  • Stays familiar with best practices in areas of focus
  • Identifies ways to enhance business performance to ensure operational excellence
Skills Required:
·       1-3 years of business development/inside sales experience in B2B technology
·       Experience in marketing or selling enterprise level software applications
·       Experience coordinating and conducting marketing and sales initiatives 
·       Excellent communication skills (written, verbal, and listening)
·       Strong presentation skills in informal (facilitating internal meetings) settings
  • B2B technology experience, bonus if experience in ERP (enterprise resource planning) software
·       Microsoft Office Applications skills (Outlook, Excel, Powerpoint, Word)
·       Experience using sales tools such as, Pardot (or other marketing automation), sales navigator, discoverorg, salesloft, etc.
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Support Analyst (Lakewood, CO)

Job Responsibilites 
  • Supports/maintains/configures computer desktop hardware and software; administration functions for Help Desk.
  • Performs first-line support and customer service with internal employees and external partners to resolve problems and to maintain high level of customer satisfaction.
  • Interfaces with department peers, internal employees, and external partners to escalate problems, issues, and communications appropriately.
  • Ensures that all problems are logged, resolved/assigned for resolution, prioritized and tracked, and communicated appropriately.
  • Performs on-call duties for seven (7) days, every five weeks, requiring
Skills Required   
  • Expert knowledge of operating systems (Win 7, Win 10) support and operations, Microsoft desktop applications, hardware, and peripherals.  Linux experience and competence a plus.
  • Knowledge of how to operate and trouble-shoot computer hardware, especially multiple monitor setups; knowledge of general software support.
  • Basic knowledge of networking concepts and OSI model.
  • Basic knowledge of DICOM and HL7 protocols a plus.
  • Basic knowledge of security concepts and practices.
  • Experience with Helpdesk ticketing and documentation systems.

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Entry Level Drafter (Dallas, TX)

Job Responsibilities:
Drafting various Telecom projects for clients throughout the United States.

Skills Required:
  • An Associate's Degree in Drafting or Engineering is preferred
  • Previous AutoCAD experience required
  • AutoCAD 2010-present is preferred
  • This is a long- term contract position
  • Must successfully pass a pre-employment background check and drug screen
  • Currently our client is utilizing AutoCAD 2016 and will offer an additional 6 months of training. 
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ERP Support Specialist (Englewood, CO)

Job Responsibilities:
The ideal candidate for the Product Specialist – Customer Support loves working with internal and external customers and always endeavors to go the extra mile. You have a sense of urgency and demonstrate a job well done in every situation. “Troubleshooter” is your middle name. You are proactive and not afraid to ask questions and dig deeper until you can resolve the issues. You understand that people are not telepathic and love to communicate with a team.
You openly share your knowledge.
You’ll be showing off your ability to complete strategic and operational projects quickly with little guidance by reacting with the appropriate urgency and taking effective action without having to know the total picture..Sound fun? Sound challenging?
·       Provide technical and product support to the US customer base via telephone, web conferencing and email.
·       Facilitate the successful resolution of customer issues by troubleshooting, testing, documenting and communicating the issues to all relevant people.
·       Contribute to the development and ongoing improvements of the online help system and customer portal.
·       Log cases and provide customer information to the development team.
·       Participate in periodic quality assurance testing of new releases.
·       Contribute to the overall development of our products with your ideas, suggestions and creative input.
·      Demonstrateownershipofthecustomerbasebyestablishingstrongrelationshipsandprovidingguidance whenever needed or warranted.
Skills Required:
·       College degree in Accounting, General Business, Information Systems or equivalent work experience.
·       Minimum 3 years’ experience implementing/supporting/using an ERP software package; preferably JDE, Oracle E-Business Suite or SAP.
·       Ability to quickly learn new software products.
·       Strong oral and written communication skills.
·       Excellent troubleshooting skills.
·       Proven customer service interaction.
·       Experience as a Business Analyst, Implementation Consultant, Pre-sales Technician, ERP Trainer, etc. would typically be a good foundation for this role.
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