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Accounts Receivable (Denver, CO)


- Contract   What Are We Looking For?
Accounts Receivable Temporary (Jan-Jun)

What Will You Do?
  • Identify and collect receivables for delinquent accounts (partners and end users)
  • Monitor and validate billing transactions
  • Interface with internal Customer Support on customer inquiries
  • Communication with customers and partners for past due invoices and declined credit cards as well as credit card disputes
  • Cash applications and daily banking activities as well as acceptance of credit card payments
  • Generating and assisting with customer invoices and statements, issue credit memos as needed
  • Research and resolve customer/partner inquiries and any payment discrepancies
  • Perform account/payment reconciliations
  • Maintain customer sales tax exemption certificates
  • Maintain partner/customer/vendor W-9 certificates
  • Support global accounting team with miscellaneous projects
  • Customer account reconciliations, including refunding overpayments and bad debt write offs, specifically in conjunction with Direct Debit and subscription downgrades and cancellations
  • Customer/Partner account/commission statements
  • Assist/participate with the partner commissions process
  • Monitor and validate email marketing transactions and assist with specific queries in relation to this Support accounting team, both in the UK and the US
  • Responsible for quarterly email marketing commissions for 1.0 Connect product
  • Work with sales team regarding billing and accounting issues
What Skills Do You Need?
  • Knowledge and experience with Microsoft Office Suite especially Excel
  • Strong use of keyboard shortcuts; 10 key
  • Must have strong knowledge of billing and financial concepts
  • Works well in an environment with firm deadlines; results oriented
  • Able to work both independently and as part of a team
  • Capable of making timely, independent decisions
  • Bachelor’s or Associate’s Degree in Accounting or Finance preferred or equal in experience required
  • 2+ years of progressively responsible experience in accounting
  • Netsuite and Zuora experience preferred but not required
  • Positive customer service attitude
  • Ability to exercise good judgment in evaluating situations and making decisions
  • Excellent oral, written and interpersonal communications skills
  • Must be detail oriented and organized, with the ability to multi-task and problem solve
  • Strong written and oral communication skills
  • Demonstrated ability to work independently with minimal supervision and be a self-starter